Wickham Soap Co. is owned and run by Darron Barnes, our head office is based at 18 Green Walk, Fareham, Hampshire, PO15 6AZ, England. Wickham Soap Co. customer service office is based at 51 Malone Road, Belfast, BT9 6RY, Northern Ireland.
1: acceptance of terms
Your access to and use of w-soap.co.uk and associated aliases (“the Website”), is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you will need to stop using the Website.
2: order process
We can accept payments by either credit or debit card securely via Stripe Inc, and PayPal payments via PayPal. By completing and submitting the electronic order form, you are making an offer to purchase goods, which if accepted by us, will result in a binding contract. We will notify you by e-mail as soon as possible to confirm receipt of your order. The order confirmation is not a guarantee that the goods will be supplied. We reserve the right to cancel your order if we have insufficient stock or the product was listed incorrectly. If something is not in stock, we will either let you know at the time of ordering or as soon after the order has been placed as possible.
The contents of the Website do not constitute advice and should not be relied upon in making, or refraining from making, any decision.
4: changes to website
Wickham Soap Co. reserves the right to:
4.1 change or remove (temporarily or permanently) the Website or any part of it without notice, and you confirm that Wickham Soap Co. shall not be liable to you for any such change or removal;
4.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
5: links to third party websites
The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites, and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
6.1 All copyright, trademarks and all other intellectual property rights on the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Wickham Soap Co. or otherwise used by Wickham Soap Co. as permitted by law.
6.2 In accessing the Website, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
7: disclaimers and limitation of liability
7.1 The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
7.2 To the extent permitted by law, Wickham Soap Co. will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
7.3 Wickham Soap Co. makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
7.4 Wickham Soap Co. total liability for any claim howsoever arising shall not exceed the price of goods supplied by Wickham Soap Co. to the customer
You agree to indemnify and hold Wickham Soap Co. and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Wickham Soap Co. arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
10: governing law
These Terms and Conditions shall be governed by and construed in accordance with the law of England, and you hereby submit to the exclusive jurisdiction of the English courts.
11: returns policy
You can return your order unused within 28 days of receipt if you are not happy with the product. We will provide either a full refund, exchange or credit your account.