Privacy Policy

Privacy Policy

Introduction

Wickham Soap Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

Personal Information We Collect

We collect certain information about you when you visit our website, including your name, email address, shipping address, billing address, phone number, and payment information. We also collect information about the pages you visit on our website, the links you click, and the actions you take on our website.

We collect this information using cookies and other tracking technologies. For more information about cookies, please see our Cookie Policy.

How We Use Your Personal Information

We use the personal information we collect from you to:

  • Process your orders and fulfil your requests
  • Communicate with you
  • Provide you with customer support
  • Improve our website and products
  • Send you marketing and promotional communications
  • Target our marketing and promotional communications
  • Comply with applicable laws and regulations

We may also share your personal information with third parties who help us with our business operations, such as:

  • Shipping companies
  • Payment processors
  • Customer support providers

These third parties are only allowed to use your personal information for the specific purposes we have shared it with them.

We may also share your personal information if we are required to do so by law or if we believe that doing so is necessary to:

  • Comply with a legal obligation
  • Protect our rights or property
  • Protect the safety of others
  • Investigate fraud or potential illegal activity
  • Respond to a government request How Long We Keep Your Personal Information

We will keep your personal information for as long as you have an account with us or as long as we need to keep it to provide you with our services. We will also keep your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have certain rights with respect to your personal information. You can:

  • Request access to your personal information
  • Request that we correct any inaccurate or incomplete personal information
  • Request that we delete your personal information
  • Object to the processing of your personal information
  • Request that we restrict the processing of your personal information
  • Request that we port your personal information to another organization

To exercise these rights, please contact us at hello@w-soap.co.uk

Data Security

We take security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Using secure passwords
  • Using firewalls and intrusion detection systems
  • Encrypting sensitive data
  • Limiting access to personal information to authorized employees

International Transfers

Your personal information may be transferred to and stored in countries outside the European Economic Area (EEA). If your personal information is transferred outside the EEA, we will take steps to ensure that it is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you by email or through a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@w-soap.co.uk